Amending or Cancelling Collectables
Feel free to get in touch via our contact form or email if you wish to amend any part of your order. You have the right to cancel any order that hasn't been shipped for a full refund.
Unwanted Collectables
If you receive your collectables and change your mind. You have 14 days to return them and you will be responsible for any return expenses. The product MUST BE UNDAMAGED, UNTAMPERED, FACTORY SEALED and UNUSED.
Damaged Collectables
If your collectables have arrived faulty or damaged. You must inform us within a 7 day time period of your order arriving. We will offer a suitable resolution free of charge. We do reserve the right to refuse to accept your return if you get in touch after this time period.
Please note that damaged cards inside of a sealed blind product are beyond our control and we do recommend talking directly to the manufacturer.
Pre-Order Cancellations
You can cancel your pre-order for a full refund all the way up until the shipment of the order. This is usually the day before release so you hopefully receive your collectables on the day of release.